Question 1

I have a question about my advertising order, who do I contact?

Accepted Answer

Please contact your account representative directly at Best of the Willamette Valley. If you are not sure, contact our support team using the form below. This is the fastest way to resolve any questions.

Question 2

I chose PayPal to pay for my order, why does it say NERUS Strategies, LLC?

Accepted Answer

NERUS Strategies is the authorized representative, via PayPal for your Best of the Willamette Valley orders.

Question 3

We usually trade for our media time, I don't see that in your order form.

Accepted Answer

Best of the Willamette Valley is a paid advertising program. We do not trade for any of the products.

Question 4

I ordered merchandise, when will it arrive?

Accepted Answer

Please allow at least 7-10 business days for the creation of your custom order. Shipping times vary by product. You will receive "staging" emails as your order is processed through each stage. A final proof will need to be approved prior to shipping.

For any questions regarding official merchandise, contact merchandisesupport@nerus.net

Your Official Best of the Willamette Valley Resource

Billing Support

I have a question about my advertising order, who do I contact?

I chose PayPal to pay for my order, why does it say NERUS Strategies, LLC?

We usually trade for our media time, I don't see that in your order form.

I ordered merchandise, when will it arrive?